FAQs

Frequently Asked Questions

1. What makes Bamboo Home products eco-friendly?

Our products are made from sustainable bamboo and other environmentally friendly materials. Bamboo is one of the fastest-growing plants, requiring no pesticides or fertilizers, making it a renewable and low-impact resource.

2. Are your glass storage containers and bamboo lids food-safe?

Yes! Our glass containers are made from high-quality, BPA-free borosilicate glass, and our bamboo lids are naturally antibacterial and free from harmful chemicals.

3. How do I clean and care for my bamboo lids?

To keep your bamboo lids in top condition, simply wipe them with a damp cloth or hand wash them with mild soap and water. Avoid soaking them or placing them in the dishwasher to prevent warping.

4. Are your products plastic-free?

Yes! We prioritize plastic-free packaging and sustainable materials in all our products to help reduce waste and protect the environment.

5. Where do you ship?

We currently ship across the U.S. We’re working on expanding our reach, so stay tuned for updates!

6. How long does shipping take?

Due to high demand orders are typically processed within 3-5 business days and delivered within 7-10 business days, depending on your location. You’ll receive a tracking number once your order ships.

7. What is your return policy?

We stand by the quality of our products. If you’re not satisfied, we offer a 10-day return policy. Please visit our Return Policy for more details.

8. How can I contact customer support?

You can reach us anytime at support@mybamboohome.com or through our Contact Us page. We’re happy to help!